AFTER
SUBMITTING
YOUR
ORDER,
YOU
WILL
RECEIVE
AN
ORDER
CONFIRMATION
EMAIL.IF
YOU
DO
NOT
RECEIVE
A
CONFIRMATION
WITHIN
24
HOURS,
PLEASE
US
AT
AFTER
SUBMITTING
YOUR
ORDER,
YOU
WILL
RECEIVE
AN
ORDER
CONFIRMATION
EMAIL.IF
YOU
DO
NOT
RECEIVE
A
CONFIRMATION
WITHIN
24
HOURS,
PLEASE
US
AT
[email protected]Orders process within 48 hours.
Orders process within 48 hours. Every Blue Ice order is carefully processed and checked for quality. Shipping takes place Monday - Friday. Excluding weekends and federal holidays.
Domestic orders typically arrive in 3-5 business days; international orders arrive within 2-3 weeks.
*Tracking numbers will be emailed via PayPal once your order ships* please check you spams folders as well!
Please allow the allocated delivery time before contacting our team regarding updates with your order. If your order exceeds the allocated delivery time (which is very rare) or you are highly concerned please contact us at [email protected]
REFUND POLICY
We do everything imaginable to make sure that we deliver only the best hair & hair products. Sometimes, accidents happen and we are more than happy to make exchanges on hair extensions that have not been worn or tampered with (brushed, combed, washed, in same packaging etc.) In order to make an exchange contact Blue Ice within 3 business days upon receiving your package along with order number and full name.
Hair extensions are hygiene sensitive as a result refunds are not permitted, however if there is a mishap with your order caused by Blue Ice Beauty please contact us at
If the U.S.P.S tracking number states that your package has been delivered,
and you have NOT yet received it, please contact your local postal office.
Blue Ice Beauty is NOT responsible for lost packages once tracking has been sent.
Contact your local postal office for more information.